If you want to be hired as caterer by your potential customers then you have to be prepared for that fist phone call or email. You need to respond to them promptly otherwise this will definitely put them off. And you also need to have the ability to respond to all their questions giving them the information they require. You can give them suggestions about what you think will be best for them once they have told what exactly their needs are. You have to handle the customer in professional manner with this first encounter in order to win their confidence, because of you seem unsure about yourself then you lose them at that point.
Quoting your price
Most clients will press you in that first instance to give them a quotation for the cost. But do not make the mistake of stating a price at this point. Because you need to consider a lot of things before you do so. One of those things is the venue where the event is going to be held. It can range from the customers own house to a private dining restaurant or a first-class reception hall. And a lot of things depend on the venue, like the number of staff you will have to hire to manage the event and so on.
And it also depends on how the level of simplicity or lavishness that the customer wants. Because according to their taste the type of food that you serve out and the drinks that are available at the bar during the event will change. If it’s a more high end event that the customer is looking to have then you prices will definitely rise. But the thing that tops all of this is the budget of the customer itself. So before you can state your price for the event you need to be subtle enough to get the customer to state his or her budget. Although most people will be reluctant to do this. Because most of the time you will be able to adjust your prices accordingly. By making the necessary changes in the menu. But most people fail to understand this and tick you off when you make the mistake of quoting a price that is way over their intended budget. So you need to take your time calculating your quotation for the event. Making sure you have included the cost of everything, including those of the tiniest details. Then call up the customer and see if they are satisfied and willing to sign up the contract.